Support
Get in touch with us today. Please note that we cannot provide answers to personal medical questions; for these, you should contact your physician. Also note that this system is not designed to respond to product complaints. For any product performance issues: U.S. residents click here for contact information and for residents outside of the U.S., contact your local office.
Email Us
If you would like to submit a question to Abbott's Customer Contact Center in U.S., please click here to send your question or comment.
Call Us
FreeStyle Promise® Program:
(866) 246-2683
Product Support:
(888) 522-5226
Write Us
Abbott Diabetes Care, Inc.
1360 South Loop Road
Alameda, CA 94502
USA
Attn: Customer Support
FreeStyle Promise
Program — Frequently Asked Questions
Looking for information about the FreeStyle Promise Program? You can find answers to common questions here in our FAQs.
Quickly Check Your FreeStyle Meter Rebate Status Online!
Trying to find the status of your rebate? For the most recent update, check here.
Launches in
New WindowProduct Support
We are dedicated to helping our customers make living with diabetes easier - and this means making using our products easier, too. Click on a product below to find a variety of information that can help you learn to use your FreeStyle System.
Select Product:
Owners
Guide
From set-up, to usage, to maintenance - our downloadable Owners Guide has the
information you need.
Instructional
Videos
Watch the FreeStyle Lite® System in action. Our instructional videos
give you hands-on demonstrations on how to use your blood glucose monitoring
system.
Product FAQs
Get answers to common questions about using your FreeStyle Lite®
System.
Owners
Guide
From set-up, to usage, to maintenance - our downloadable Owners Guide has the
information you need.
Instructional Videos
Watch the FreeStyle Freedom Lite® System in action. Our
instructional videos give you hands-on demonstrations on how to use your blood
glucose monitoring system.
Product FAQs
Get answers to common questions about using your FreeStyle Freedom
Lite® System.